Privacy Policy

Your Privacy, Handled with Care

At Selanya Jewellers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address
  • Order Information: Products purchased, payment status, order history
  • Technical Information: IP address, browser type, device information, and site usage data

Payment details are processed securely through third-party payment gateways. Selanya Jewellers does not store or have access to your full payment credentials.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Communicate order updates and customer support responses
  • Improve our website, services, and user experience
  • Send promotional communications (only with your consent)
  • Comply with legal and regulatory obligations

We only collect and use information that is necessary and relevant.

Data Sharing & Disclosure

Selanya Jewellers does not sell or rent your personal information.

Your data may be shared only with:

  • Trusted service providers (payment processors, delivery partners)
  • Legal or regulatory authorities when required by law

All third parties are required to handle your information responsibly and securely.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

While we take every reasonable precaution, no online transmission or storage system can be guaranteed to be 100% secure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance browsing experience, analyze site traffic, and personalize content.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion of your information
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us via our website.

International Data Transfers

As Selanya Jewellers serves customers globally, your information may be processed or stored outside your country of residence. In such cases, appropriate safeguards are applied in accordance with applicable data protection laws.

Policy Updates

This Privacy Policy may be updated from time to time without prior notice to reflect changes in legal requirements or business practices. The latest version will always be available on our website.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact us through the Contact section of our website.